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“faboulous!!”
Review of Qatar Airways


Reviewed 15 December 2017

one of the few faboulous airlines that i flown...professional and attentive staff,on time flights,clean, big legroom..great food,high class..love it!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank louie1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,176 - 3,180 of 16,714 reviews

Reviewed 15 December 2017 via mobile

All hot meals are served in black plastics. Black plastics aren't proper from health point of view. Black plastics can not have proper quality. It is strongly recomeended to change it. Meals are good but for daily long trips, serving of snacks is recommended (for night fly they have)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank Beautifulbutterfly16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017 via mobile

Although it is an islamic airways unfortunately crews don't respect the prayers. Praying on the seat isn't allowed when it is possible to pray on the ground. It is very important for a Muslim passenger but crews behave badly. Crews of the Emirate airlines respect these kind of passengers and consider them a proper place for praying.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank Beautifulbutterfly16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017

This is a very long fight. 18.2 hours for the first sector. I have read great reviews about Qatar Airways (i took this flight in early November and in looking at Trip Advisor now i see that more current reviews are not so complimentary) and after a recommendation from a travel agent friend, i decided on this airline. Oh how i would love to fly Business Class but economy it is and i was assured that Qatar goes the extra mile to make all customers welcome.
The flight attendants were indeed helpful. They were lovely and their smiles and regular appearances were appreciated.
The cattle class area of the plane was pretty tired looking and on embarking i was a little shocked. It is certainly more cramped than i would have expected for a flight lasting this length of time.
The food and beverage service was regular but the quality of the meals generally ok to mediocre.
The inflight entertainment is really poor. An extremely limited choice of movies, a tiny little rather blurry screen and really bad headphones/sound meant an even longer 18.2 hours...
And the seats... I wonder if the designers of the seats could possibly have made them more uncomfortable? Deep vein thrombosis is a very real concern on long haul flights and to have people crammed into such a tight space is wrong. The seats were too hard, too small and with little leg room. Certainly not enough room to stretch the legs in any meaningful way and your neighbour has little choice but to be rubbing arms with you.
On a flight of this duration it can be an absolute blessing to find the flight not full and for passengers to be able to move to empty seats and be able to put their feet up and, just perhaps, to sleep for some of the time.
Here the Qatar Airways seat designers really excelled at appalling economy class seat design. Was there a design requirement that the peasants shall not sleep?
Just try it Qatar executives.
The arm rests did not go up between the seats. They stopped around half way up. The seat belt nubs could not be pushed down between seats. The hardness of the seats meant that the curvature of each seat provided no give. You shall not lie down oh purchaser of the cheap seats.
Basically, they have made it incredibly difficult to be able to enjoy any extra seat space even on a near empty plane.
I fly often and have had some uncomfortable flights but have never felt driven to write a review like this. The mediocre food... ok, i can put up with it. The plane was clean enough. The flight attendants were gracious and friendly.
But Qatar - you should not be using this type of plane for this incredibly long flight.
Or change your seats.
I would change my carrier for the return flight if i could but cost prohibits.
I have my fingers crossed for a different plane on the long haul back home and a chance to rethink whether i would ever fly Qatar again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank annahkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017

Always on time , friendly and good food . The connection in Doha in almost always functioning fine but sometimes the connection time is too long . I have been flying more than most people during 40 years and generally I can tell that Qatar Airways is better than most others .

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank KalleBorgholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC