Well I’m reviewing Norwegian Airlines but on both flights to and from JFK they substituted their plane for a Portuguese Hi Fly Transportes. Delays both ways and complete lack of communication. Were trying to get people to change their flights as the replacement plane was smaller than the planned Norwegian airline one and was therefore overbooked. On the way out no water on the plane, probably because the bottled water was being used to flush the ONE functioning toilet. No air con, no entertainment and uninterested cabin crew - who came out twice on an 8 hour flight! Now facing a 3 hour delay to return home on the same replacement airline. What a crock of sh@t. I’d normally say with budget you get what you pay for so suck it up, but too few seats and no water or restrooms -think those things should be included in the cost !!