We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“first time”
Review of Norwegian


Reviewed 24 February 2018

First time using this airline , very impressive , easy check in great staff , the seats are very good loads of room i am 6ft 3ins , definitely will use again,

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank eddrive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (15,152)
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,096 - 3,100 of 15,152 reviews

Reviewed 24 February 2018

Great deal with zero frills. You will pay for EVERYTHING if you choose the base price, as we did. However, we were allowed one backpack each. If you don't mind missing the airline snacks and drinks in order to save money, this is the way to fly on the cheap.

2  Thank MrsLivesToTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

Be careful booking Norwegian air! My flights both ways on my trip to UK/USA were delayed OVER five hours. They say they will provide a refund if it is delayed over five hours, but it is impossible to get. Read the check in policy carefully - if you are connecting from another airline you will always have to go to their desk to check in and they will force you to check bags if you have more than 20 kl of luggage - no matter what size it is. They do not offer on line check in or seat reservation - Overall VERY difficult to work with

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Kelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

First time travelling with Norwegian Air. Budget airline, but very impressive with their excellent service. New aircraft, comfortable seat with good leg room, clean toilet throughout the long haul flight. Friendly, and cheerful cabin crew. Thank you Nowegian Air.

Thank dumpling4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

Excellent flight and service with Norwegian, we paid for economy but was able to bid for a premium seat a few days before we left, upgraded with only a £175 charge per person. Great seats in row 1 loads of leg room and great service, free meals and drinks included, We came back economy seats, a little smaller with not so much leg room but quite comfy for the 9 hour flight, row 8 this time with a partition behind us so didnt feel crowded, seats still able to recline, will def use this airline again

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
3  Thank Antoinette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC