By the end of this calendar year, I will have made the round trip from Gdansk to London (via Munich or Frankfurt) seven times. In total, I have flown with Lufthansa well over a hundred times. For the first time, I was disappointed with their disabled access service - I asked for wheelchair assistance at all three airports (Gdansk, Frankurt and Heathrow) as I cannot walk far or fast and I have great difficulties with stairs when carrying luggage. The service at Gdansk and Heathrow was, as usual, excellent - Frankfurt, however, was very poor - no wheelchair waiting when the aircraft landed, so I had to walk with my luggage down the stairs from the aeroplane, across the tarmac to a waiting bus, which was obviously crowded as I was the last to be allowed to leave the cabin, and another walk from the bus to the terminal. I was also checked again by security, which meant that the flight had to wait for my arrival. Unnecessary stress in an already stressful situation. Not up to the usual standard at one of the two German airports I use most frequently. Let's hope they get back on track for my next expedition.