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“Very Comfortable Cross Ocean Flight”
Review of Korean Air


Reviewed 29 September 2016

We had return ticket long flight from HCM - SEOUL - SEATTLE - PDX - SEATTLE - SEOUL - HCM. The Flight time is 19 hrs / trip. All AirCrafts were safe, clean, comfortable.
The service was excellent. The meal was very good. Drink and snack was more than enough. Overall were very comfortable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Anh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,654 - 1,658 of 3,688 reviews

Reviewed 29 September 2016

I have to give it to this airline. They really know how to take care of their customers. The flight attendants are awesome and the service is great. The in-flight entertainment system is really good. You get a 10" screen with lots of options. The headset is included. You get a pillow and blanket. The food was also very good. The 13 hour and 20 minute flight was definitely more pleasurable because of this airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jetu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2016

Note flightnumber is a codeshare but flight was operated by Korean Air.
Flight was on time and the cabin crew efficiently got everone seated in a very polite manner. Seat and interior was nice and ion flight entertainement was good.
As it was a overnigth flight there was not a lot of food to indulge in, a quick breakfast was ok though. The attendendt went out of her way to track donw the possilbe last omelette on the plane as I wasnt to fond of the alternative rice something for breakfast.
I have done hundreds of flights on various airlines but this is the first were i noticed that a flight attendent checked the lavatory after EVERY passenger visit - well done and I am impressed. i had an exit row seat so was able to keep track of it :-)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Peder D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2016

Very nice flight to and from Atlanta to Seoul. Good service on a Boeing 777 with good food, too. Wish there was a little more padding in the seats!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2016

Korean Air is now one of our favorite airlines. There was so much room in economy class you almost thought you were in business class. The flight attendants were smartly dressed and were very attentive and nice. The plane was incredibly clean and the attendants cleaned the bathroom many times during our flight. You had a choice between Western or Korean food, which was fun. My only complaint was that they were a little rigid about the "rule" for keeping your shade down for people to watch movies. During the daytime, I like my shade up so I can read in natural light (I know, old fashioned). However, overall, our experience was excellent.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Vicky0623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC