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“Dutch style stressful service, old-tired- cabin SULKY attendants! :(((”
Review of KLM Royal Dutch Airlines


Reviewed 6 April 2018

Narrow seats, sulking, stressful, unwilling cabin staff and tasteless journey!The exhausted staff must retire. :((

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Thank BACH2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,780 - 1,784 of 19,236 reviews

Reviewed 6 April 2018

from london to amsterdam and to quito finally lima.
all connection on time without any issues and not too long in between flights.
would use them again in future.cabin crew pat on the back good service

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Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

love to travel with KLM, convenient, easy, good service and on time. Most important they take me to Amsterdam from the local airport nearby,
I travel with KLM both leisure and business

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Thank RagPed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

I have been flying KLM for years and it has always been my favorite airline.
Dutch hospitality, clean planes and professional staff both on the ground and in the air.

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Thank La Serviette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

I have had many flight with KLM, but this one was a rather disappoiting one.
We bought our tickets through a travel agency and we travelles as a group. Although we were not allowed to check-in as a group, and therefore we were placed in seats all around the airplane. We were not late for check-in. A few were allowed to sit together. I was placed in the front of a row, behind the toilets and therefore had sufficient legroom. However, the screens are hidden within the armrest, and none of the stewards or stewardess bothered to tell or show us this. So we didn't figure out that we had screens until we'd been hours up in the air... I also thought that the food on this flight was quite disappointing, compared to the food on other KLM flights.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Marita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC