We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A PLEASANT JOURNEY”
Review of IndiGo


Reviewed 2 weeks ago

Right from baggage check., obtaining boarding pass, security check all is smooth. The fights inside are neat and staff are courteous. Arrival and departure are on scheduled time. Over all a pleasant and comfortable journey.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank pln111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (3,999)
Traveller rating
Traveller type
Time of year
Language
  • More languages

86 - 90 of 3,999 reviews

Reviewed 2 weeks ago

I was helped by the staff at the self Kiosk for printing my boarding pass and getting stickers for my luggage at Mumbai Airport.
I had asked for wheelchairs for my old parents. The staff was ready with wheel chairs and they were very kind and courteous, both at Mumbai Airport and Jammu Airport.
Thank You Indigo!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank karishmabhalla2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

I could not fault the reservation or other admin process. New Delhi was fogbound, again! Most airlines remained grounded but the pilots on this route were clearly made of sterner stuff & we left as soon as minimum vis was achieved. The flight should have landed briefly at Jammu but even the IndiGo pilots would not do this as the weather had closed in. So we arrived early at Srinagar. There was one niggle. Due to the dire political situation in Kashmir, we were all search again (3rd time!) on the tarmac when about to board. We had accidentally left a picnic set of small knife & fork in our hand baggage, which everyone else had said was fine. But the set was taken from us. I asked for a receipt & the reclaim procedure. And it worked! When we arrived back at Delhi, we were taken to a Aladdin's cave & reunited with our much-travelled picnic items.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank BrianR409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Needed Wheel Chairs for 2 family elders. Got full support and help, right from reaching the airport, to baggage check, boarding pass, security check, boarding and seating in aircraft to disembarking at destination and departure gate to taxi.
Inflight food was OK, tea was good(low sugar). Leg room can definitely be increased.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ASHISH-SHALINI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Indigo has improved their service tremendously. The flights are very neat and staff courteous. Barring few incidents at some of the airports... this is a good airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank vinai E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC