I read somewhere that this is a **** airline..??
Airport experience in Dallas - what a incompetent employees
Flight was deleted about 1,5 h and nobody even mentioned this, if we ask about our connection in Madrid the answer was -it will be next flight ??????
Stay away from them if you can.......

Worst company ever.
My flight was cancelled due to Covid restrictions.
They gave me a voucher I couldn’t use because didn’t have the plans to travel back to Spain. During the past 2 years, I’ve asked multiples times for a refund because I didn’t want that voucher.
and 2 years later they telling me that they can’t do anything now and I lost my money.
Their customer service is the worst, they hanged on me and gave me wrong information every single time.
You create a ticket with the support and they just don’t answer or message you back.

The only why people fly Iberia is because their smoking something Alaska should end their partnership and Alaska is just a better airline

Red eye with 10pm departure and 4am arrival in business class Iberia with no entertainment, no pillows, no blankets, no flat bed. Just a glorified economy class seat with a business class price tag. Very disappointed in Iberia.

What a stressful, terrible experience. My flight was booked through a travel agent in March (7 months ago). When I arrived early this morning the guy at check in mumbled something about ‘standby’. When I questioned further he told me the flight was overbooked and I had to wait til everyone was checked in to see if there was a seat.
I asked what my options were as I was trying to fly back to Australia and was told I could try and ‘get a train’ to Madrid!
Waited at the departure gate with a handful of people in the same situation. Everyone eventually got on and I was left waiting alone with no information wondering how the hell I was going to get home to my family. Finally they let me board and I got my economy seat. There were quite a few empty business class seats as I boarded. Would hate to think passengers might be left stranded while there were empty seats. If booking 7 months in advance doesn’t guarantee you a seat, I don’t know what will! Will take the train next time.