Because of Covid 19 and that Turkish Airlines cancelled our tickets without any information and payback, we, my wife and I, had to get tickets home to Sweden another way. Not possible as a Swede go via Copenhagen so what was left was to go with Finnair via Helsinki to Gothenburg and then with car to Helsingborg.
The airplane was nice. It was a A350 - 900. Almost new. We got good places with much legroom whitout paying any extra. Left BKK in time and was in Helsinki in time for our transit. BUT ... the food, I don`t know if I would give it to my dog! That bad it was. I also didn`t like the serving from the hostesses. You got everything at the same time (food, drink and coffe/the) at the same time. Everything should be on the same tray.
If the food had been alright I would have given Finnair a "five" in overall ratings.

I chose this airline cause is the main airline in Finland, the problem is than you must to pay more expensive prices from another main airline and you won't have the services.
For example you must to pay for the snacks on flight.

Despite the current challenges related to Covid-19 outbreak, FinnAir customer service team went the extra mile and were very cooperative and understanding company, they refund the ticket amount in full.
In the future I will make sure to fly with them as much as I can due to their responsible behavior and attitude.
Very well done, keep it up FinnAir.

excellent price-performance if you don't mind waiting at Helsinki a few hours! The inflight service is nothing special but good.

The staff was excellent and nice. They was very helpful. They help me to change place in the plane. Whole trip they asked if everything was okei.