TOKYO DEPARTING
very good plus night flight
service very good
food and beverages super
crew lovely friendly ones
TOKYO DEPARTING
very good plus night flight
service very good
food and beverages super
crew lovely friendly ones
Dear Guest,
Thank you for taking the time to review your recent flight with us. We are delighted to hear that you had a pleasant experience with us.
Thank you. *Rose
9,839 - 9,843 of 18,785 reviews
Can't really complain as we used points to pay for this flight.
But I found the service, flight and food to be very good.
We left on time and arrived on time.
Didn't miss our connection and baggage arrived with us.
Dear Guest,
We would like to take this opportunity to thank you for being an Etihad Guest Member and continuing to choose to fly with us. We look forward to exceeding your expectations again in the future.
Thank you. *Rose
Flew Etihad A380 Business 'Studio' from Abu Dhabi to London Heathrow, on the new Airbus A380.
The Business Class seats are just phenomenal, especially the ones closest to the windows. I slept for 7 hours of this 8 hour flight, and the breakfast served was just great. The service was friendly and professional, and the lobby area was also really cool.
Etihad blows all of its European and American competitors out of the water with its new business class, and I highly recommend it.
Dear Laily,
Thank you for taking the time to review your A380 experience in our Business Class Studio. We are delighted to hear that you had a pleasant experience and enjoyed our Lobby and most importantly, you managed to get some rest on board. Thank you for recommending us and we look forward to seeing you again soon!
Thank you. *Rose
A lovely airline. I have flown a variety of different airlines and must say etihad was far better than nearly all and i would say on par with QANTAS. Staff were friendly and helpful however what really sets them apart is the newer planes with better in flight entertainment, a USB port handy for charging one's phone and comfortable clean seats.
What i really found set them apart from other airlines though was the fact they offered water and other drinks constantly. food was edible but just like any other airline was not amazing.
Another complaint would be only being allowed 23kg, i found this to be slightly unusual as most airlines i've flown with have allowed 30kg and as my holiday was quite long i did need quite a bit of luggage however normally this would not be an issue and obviously you know this prior to booking and as a result should you want more i suggest just paying a small fee for an extra bag.
overall great experience and would suggest for anyone looking for a nicer airline obviously if looking for a budget friendly airline you should probably try a different airline as tickets are slightly more expensive.
Dear Natalie,
We are very happy to hear about your recent trip with us and that you enjoyed the facilities on board. We welcome feedback from our guests and we will certainly pass on the remarks about the checked in baggage. We hope to see you again soon!
Thank you. *Rose
Having criticized them when I had two bad flights, it is incumbent to praise them for two fabulous flights.
I was extremely comfortable in the new configuration of the business class cabin, felt private and had plenty of stowage space to store my necessities.
The service was excellent, the food was delicious and the trip was one of my best.
Certainly the most comfortable business class I have flown.
If you get the right aircraft you get fabulous business class.
Thanks to all the crew and all at Etihad.
Dear Margrit,
Thank you for taking the time to review your recent Business Class experience with us. We are glad that we met your expectations and that you enjoyed your flight this time around. We are always open to feedback from our guests in order to improve our flights for the future.
Thank you. *Rose