Although the booking is through Flybe, the service is operated by Eastern Airways. The check in is operated by Flybe and as usual the staff are superb. The aircraft is a Jetstream 41 so do not expect to be allowed ANY hand luggage on board. There is no overhead storage. Whilst Eastern airways promote complimentary drinks, this amounts to a bottle of water in the pocket in front of you and a sweet before take-off and a sweet before landing. In fairness the staff (one flight attendant) was very friendly and the flight itself was very comfortable. What I cannot understand is why Flybe cancelled their regular flights from Belfast City to Newcastle which were reasonably priced yet oversee these flights to Newcastle and which are much more expensive. Belfast City is the handiest Airport for most travellers.