In early February, I took a flight to New Mexico with a layover in Atlanta. My journey started out with the weather problem of freezing rain and icy roads to the airport. But was this an omen to what would follow? Yes, it was a signal to cancel and stay home. Since I am an intrepid, somewhat fearless traveler, I ventured out.
This is my first Delta flight in over ten years and Boy! was I in for a surprise. To start the announcement that the flight would be delayed was not given until you reached the gate. The flight that I was taking was coming from the mid-west and had not even taken off yet. Then when the flight did arrive to carry the passengers to Atlanta they changed the gate, and informed everyone waiting only after the flight was ready to continue on.
The plane was old and very worn inside. They had not entertainment system and the seats were made pre-schoolers, not adults.
Arrived late into Atlanta, and then had to navigate the crowds, which felt like Times Square on New Years Eve.
The connecting flight boarded on time and arrived in Albuquerque on time. This plane had an entertainment system, but lo and behold!! no earphones were provided to relax and watch a movie. The flight was also cross-country and only refreshment was peanuts or cookies, one alloted to each passenger. Seat space was slightly better than the first leg of the trip, but not for adult seating. Three people squeezed into an area that was originally allocated for two adult size persons.
My only thoughts were, why did I choose to fly on Delta...It was not the overpriced airfare or the lack of amenities or the excruciating torture of being like cattle, must be the fact that I was thinking that Delta was still a good airline. Travelers beware of false hopes.