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“No such thing as business class.”
Review of British Airways


Reviewed 17 September 2024

Lounge at Heathrow was nice but the experience from gate to plane was awful. They've removed business class accomodations and as someone who heavily values the need for quiet, having to listen to screaming children and the rattling of the plane all flight was not comforting at all.

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank J B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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342 - 346 of 60,865 reviews

Reviewed 17 September 2024

We have 10 hours of delay in our flight and the best they can do was gave us a food voucher of 12 dollars, I lost patients, a day of my work and in addition they do not want to pay a claim. It is the worst airline ever, I can believe this line represent British people. Disgusting service, never more please AVOID

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Gisselle C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2024

BA126 Doha to London on the 17th sept 2024,
I’ve flown with BA on a few occasions but this flight deserves a review. Cabin crew Bethan, Victoria and Nathan were super friendly throughout the flight. They were very helpful to every passenger and shows how much they love doing their job. Only actionable feedback I’ll give BA is my seat’s 38H headrest is broken as it kept coming off and will require a fix. Thank you to Bethan, Victoria and Nathan for making the flight wonderful.

Date of travel: September 2024
Thank Anthony L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 September 2024

Worst business class ever. Flew a Boeing 777 business class (if you can call it that) from Orlando to Gatwick & it was horrible. If you are in an aisle is like being in a hospital hallway waiting for a room & if you are in a window or middle seat you need to jump over a passenger to get out. No place to put anything & no privacy. And don’t get me started with the cost. What they charge is insane for this kind of accommodations. The flight attendants were very nice but I would never fly them again.

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank ritabK9751HN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 September 2024

Slow , bus coached to airplane 10 Monday from terminal, bags taken…0 leg room! Wow
Welcome to 21st century BA! Wow again. Still In shock

Date of travel: September 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Vlada1109
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.