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“Old worn down interior”
Review of British Airways


Reviewed 6 April 2018

747-400 upper,deck: The intrior didn't look like it was refurbished since this airplane entered service. Some panels were refitted with silicone.
Compared to competitors the screens are small and old fashioned.
With extra lockers against the wall next to the seat there is plenty of space though.

Date of travel: March 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Kris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10,742 - 10,746 of 38,685 reviews

Reviewed 6 April 2018 via mobile

We booked BA, thinking it was a full service airline. Unfortunately, we were wrong. Drinks on boatd had to be paid for.

Staff were professional and everyone had a chance to order a drink or snack, even though it was a full flight

Date of travel: March 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank PeterJT46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Impressed by London city airport, as the flight wasn’t full it was a pleasant flight, I was very happy with the bacon roll, normally I would say it was horrible but this seemed to be fresher than I expected.

Date of travel: March 2018
Thank MilesG40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

When we flew home from Cape Town to London - there was an older plane with less space and very bad seats. Given the long journey time, this was quite inconvenient. The staff were also in the "upper middle age" - they did well their work OK but without any enthusiasm. However, when we flew from London to Cape Town, there was a more modern aircraft with better space and better seats (but the same bit of boring staff)

Date of travel: March 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 715peas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

I must say not much room but that is economy class if one has the money one can travel comfort but overall I was happy as I say getting from a to b is important when one is flying I am just happy to get back on the ground

Date of travel: September 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank edwardchappell65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC