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“Great service and friendly staff”
Review of Austrian Airlines


Reviewed 4 weeks ago via mobile

My wife and I flew from Brisbane to Vienna for the first time with Austrian Airlines the seating was roomy, food was delicious and attention from the staff was first rate we are definitely looking forward to flying with Austrian Airlines again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 - 48 of 2,731 reviews

Reviewed 4 weeks ago

I've flown on many airlines (Air New Zealand, KLM, Air France, Cathay Pacific, British Airways, Virgin, Swiss, Qatar, Emirates etc) between Hong Kong and the UK and return, and this was one of the better experiences. The Manchester - Vienna leg left late due a documentation snafu at Manchester but we made up some time so we made our connection comfortably. What's more, so did our bags, which is not always the case. In-flight service was friendly but efficient, and the food on the long leg to HK was actually very good, with an on-board chef taking individual orders. The coffee was not the usual airline warm slop but smelled and tasted like fresh coffee, served reasonably hot

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank patinhongkong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Most enjoing airline in my experience.Punctual (arrived at destination earlier than stated).Comfortable ,clean,excellant service, even the food was ok.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Eliezer_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

price / performance: top
I've received all relevant information via texts on my mobile phone (gate no, boarding time, etc)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank behrli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

It was the shortest possible trip with shortest connection from Washington DC to Amman. everything was average during this flight. nothing special to remember or make me comeback to them. We are Muslims from Middle East, but we deiced to try Kosher Meal (Muslim meal is usually Spicy Indian Food), we didn't like this meal, nor its smell and taste. Also during the transit the security at Vienna Airport was very bad (I had perfume sealed by USA TCA, and they insisted to open it and took it away to check and this took them a long time before they allowed it.. it was bad cause we had short connection at Vienna Airport)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Najee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC