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“Adequate airline”
Review of Asiana Airlines


Reviewed 5 weeks ago via mobile

Used to be excellent serviced airline but
Run down somehow from the owner scandal I guess.
However, they still providing decent food,
Proper space for economy class compare
To other airline.
On the way back home, they gave express
Card that we could get through all long lines and smooth connection to YVR.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
1  Thank hamtory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 45 of 2,604 reviews

Reviewed 5 weeks ago

I rode Asiana from Lax to Manila and back to Lax again. I thought at first the airconditioning was just starting to get fired up thats why it was still warm inside. But after an hour or so, the temperature havent changed. I think the aircondtionting was only place at the "fan" mode. Imagine my inconvenience for almost 14 hours.

The food is better than other airlines, but its a total fail in the airconditioning. Please make your passenger enjoy the flights and feel less tired.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank cherry t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2018

Evening Flight from Tokyo to Seoul.
Bigger 777-200, Full Flight, lots of food served, ran on time, even got us there earlier by 20mins. Star Alliance with Air New Zealand on a flight from Christchurch, Auckland, Tokyo, finally Seoul.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank NZReedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2018

The seat was very comfortable. I was very tired and surely had a good nap during the flight. The crew members were also very friendly. I will use this company again in the future.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank John_K15125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2018

When I found out this airline was five star it wasn’t hard to see why. I couldn’t fault it in any area. Excellent food, service and punctuality.

Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC