1. Excellent service of cabin crews. I think crew to passenger ratio is also more in ANA, so service quality and promptness is excellent
2. Great food..in quantity and quality---many special meal options
3. Sufficient options of soft and hard drinks
4. Comfortable seat with more than average seat width and legroom
5. Ambiance and attitude of cabin crews seem to be best in the world..very comfortable and kind service
6. Ground staff was extremely helpful to help us to reach the boarding gate in spite of our later arrival for earlier connecting flight
1. Though it's much decent, flight entertainment could be better though (compared to other top-level airlines)..in terms of options and display resolution..camera was used to stop working during takeoff and landing...so meaningless to have those.
2. headphone quality could be better