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“AVOID AA AT ALL COSTS”
Review of American Airlines


Reviewed 13 January 2023

I've had 60+ flights a year for over 10 years. I learned my in the past flying with AA. I always tend to avoid them because they seem to have more delays than any other airline. Its been a while, and i decided to give them a try again as some cities its had to find a different option. This is my second time flying AA this month. First was SHV to SAT. That one was canceled. This one is delayed to where I'll miss my connection. From what I've seen, AA seems to be managed piss poorly pissing off employees which incentives them to delay you. They will find reasons to delay you. It is almost unavoidable. If you have a connection, plan on missing it. Do not fly. I hope this company goes bankrupt so someone worth a crap can pick them up in insolvency.

Date of travel: January 2023
3  Thank J1917VTbradj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (80,724)
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4,601 - 4,605 of 80,724 reviews

Reviewed 13 January 2023

American Airlines now chooses to charge a fee to pick (assign) a seat for each leg of the trip. The rate will vary in cost and to me, there doesnt seem to be any rhyme or reason to the amount they are charging. In my case, I have 4 legs to my round trip flight. Two of the legs are $8 each, while one is $17 and one is $22.

I feel like I have had the ol' bate and switch pulled on me, like a used car salesman would do. Low low price of $1999 you can drive off the lot with a slightly used Ford Focus (processing fees $2999 & interest rate 24.9%)

Just tell me up front what I am going to pay for the flight and quit hiding it until later. I cant say I will never fly AA again, but I will do everything in my power not to!!

Date of travel: January 2023
    • Seat comfort
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
4  Thank 467alyssaz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2023

Do not fly. With them they are prejudice and RASCIST as hell the ones that did that to obj fux Aa ...

Date of travel: March 2022
3  Thank levictorl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2023

After my last experience on AA in Nov 2022 I am emitting them from airline possibilities for work. I flew AA from DFW to Boi and an engine went out so we had to land in SLC. Would been 8 - 9 hr wait for new plane and they would not even reimburse for rental car. Luckily Company picked it up to make the 5 hr drive. I wrote AA and they gave me a $50 cred towards future flight on AA. I told them was a joke and go jump in grand canyon and they upped it to a whole $100 credit. Still pitiful. Pathetic CS and questionable aircraft maintenance! They should give me $500 cash at least. Done with AA.

Date of travel: November 2022
    • Customer service
3  Thank fatheadbob
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2023

We flew to Chicago on July 29, 2022, returning on August 1, 2022. Everything about this flight was flawless. Checking in was a breeze. Boarding was quick and efficient. Service and the food were top notch. Seats were comfortable and the flight itself was smooth. The flight back (AA 2840) was just as good. We continue to get excellent service on American Airlines

Date of travel: July 2022
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
Thank Erik_and_Cheryl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.