Avoid American Airlines at all cost! They did not let me fly with a passport card after the customer service lady told me I could fly with that. I was flying to see my grandmother who was on her last breath and the attendant did not let me go. I requested a refund and they told me they would not refund my money back because I purchased the cheapest ticket which was almost $800. The staff was also very rude! If I could give 0 stars I would!