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“Flights London to Minneapolis via Chicago”
Review of American Airlines


Reviewed 3 weeks ago

Good checkin and bag drop.AA lounge was nice and not too busy.
Food good but choice very limited.one sandwich filling.All options quite spicy.
Good selection of drinks.
Flight very good with comfortable seats.
Lack of a user guide to all the high tech features was a bit of an issue.
Food good and drinks good.

Second leg on smaller plane from Chicago.
Chicago Airport is rubbish for business class - could not find a single example of any advantage.No Business class lounges for domestic flights...
Once on board flights good

Better than most airlines - so would recommend over others

Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,126 - 1,130 of 46,761 reviews

Reviewed 3 weeks ago

This flight was originally scheduled for March when I had a sudden death in the family and could not fly. The airlines were very accommodating and I was able to rebook the flight a few months later - no problem!! I appreciate their ease in this transition.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Cheryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Flight was on time leaving and arriving, crew was pleasant, seats in row 27 were more spacious than on other planes, food was poor; apples and yogurt would be fine. This was the coldest flight we have ever taken, and other passengers agreed. Flight attendants apologized but couldn't improve temp. Felt like the door was open. Luggage was on wrong carousel for three flights arriving simultaneously.

Thank Donald D B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

well taken care of for the flight with 2 meals and several checks for drinks. Bose noise canceling earphones were provided. we flew on the 777 with the full seat cockpit with the fully reclining seat so we had a nice rest for the flight. larger entertainment screens are provided in the business/first class cabin as well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank sprout89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Our flight from LAX to ORD arrived early, theoretically giving more time between our flight from ORD to TVC (Traverse City, MI). However, our gate was unavailable once we arrived so we sat on the tarmac for nearly 40 minutes. Then of course, once we got to the gate, we waited another 20 minutes to get into the terminal. That closed our time window to get to our departing gate, which has closed the door by the time we arrived. Fortunately we weren't the only ones arriving at the departure gate late, so we made the flight. But correct me if I'm wrong, but isn't the pilot able to communicate with the tower? And doesn't the airline know when and where it's plane are? And shouldn't they have a good idea by now how long it takes for their planes to board and unload?

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ratboy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC