Pleasantly surprised to have American Airlines provide the most comfortable, enjoyable flight of the year for me, so far! Previous horrid 2013 flights to Columbus and RIC were very negative, however, they have redeemed themselves with me. Courteous and attentive staff, clean 'room to move' bathroom, frequent refreshments, menu available, and No delays. Only negative was the guy in front reclining his seat in my lap & knees. Looking forward to Dallas flight.