Recently traveled to Sydney Australia from Texas using American Airlines. The trip there was fine, no issues except the cramped seats. The trip back however was a nightmare. To start we were delayed leaving due to “maintenance issues.” The captain came over the speaker and told us they were dealing with a few maintenance items and we would soon be on our way. About ten minutes later he came on and said they were waiting on some paperwork to be signed and we would soon be on our way. We finally start to move when the plane stops and the captain announces that we have to sit for another ten minutes so they can burn off excess fuel to get the gage where it needs to be. At this point I’m beginning to wonder if I should even travel on this plane. Finally we leave and the 14 hour flight is what you would expect of a 14 hour flight. Long. The bathrooms in the rear of the plane were out of order so there was almost always a constant line at the other restrooms. I finally land in LA where I have (thanks to the delays) about an hour and a half to make my connection. I receive my boarding pass in an orange envelope that is supposed to expedite my process so I can make my next flight. I get through customs pretty quickly and wait fifteen minutes at the claim for my bags to come down. I hurry with my bags following the instructions of the airport employees. I get to a rude man who is scanning the tags on everyone’s baggage. He scans mine and gives me no further instruction so I head over to the line that says American Airlines. There are only 2 employees working so I wait about 15 minutes. When I finally reach the counter, the lady takes my boarding pass and types on the keyboard for about 5 minutes never speaking to me. She then finally looks up from the screen and says “So what’s the problem? Like why are you here?” Word for word. I can’t make this up. I then use every ounce of willpower I have not to freak out on this woman. I respond “What do you mean why I am I here? Why are you here? I’m following the instructions I’ve been given!” She then informs me that I don’t need to be there I just need to take my bags over to the carousel behind her. I go to take my bags and she stops me with “Oh wait, you can’t make your flight now.” I look and see that I have just under an hour to get to my gate. I tell her I still have an hour and she says “Yea but you have to take the shuttle you won’t make it.” She then types on her board without speaking for another 5 minutes and I think maybe she’s pulling some strings to help me out. She hands me a new boarding pass and tells me to take my bags to the carousel behind her. I respond “Oh! So I can make this flight?! Great!” She then says “No this is a ticket for the next flight” I once again try very hard not to lose my mind on this woman. She never asked me if I was okay with taking the next flight she just gave me no choice in the matter. Not wanting to be kicked out of the airport I put as much distance between me and this woman as I can. I take my bags and do as she says thinking maybe the shuttle takes a lot longer than I imagine and I really wouldn’t have made my flight. I get some food in my system and get a book for the now 7 hour layover I have to deal with. Afterwards I take the same shuttle I would’ve taken for my original flight. It takes a whopping 3 minutes. 3 minutes!!!! And I still had a freaking hour to catch my original flight and “I wouldn’t have made it” according to the idiotic employee. It being too late now, I settle in for the layover. I go to the gate my ticket says. I wisely decide to double check once my flight gets closer and sure enough my ticket has the wrong gate. I go to the right gate just a few down from me thankfully. I catch my next much shorter flight. It is cramped as well but uneventful. I land after what has now been almost 30 hours of travel and I receive a text from American Airlines telling me one of my two bags is delayed.......I live 4 hours from the airport so I now get to wait on them to ship it to me. Thanks American Airlines. You really know how to screw a person.