The baggage check in experience was a nightmare. It took me a full hour to check one bag. The automated check in kiosks were set in a circular pattern and the crowd just pushed in from all sides--total chaos! Then on the flight I was seated in row 18 and by the time the service cart got to my row they were out of all food options except cold snacks. I was glad I had taken an extra minute to buy a pre-made sandwich on my way to the gate.