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“Damaged and cut lock at new suitcase NO COMPENSATION”
Review of Air France


Reviewed 4 weeks ago

I only flew with hand luggage and when asked to check it into the hold, I did so, to help all passengers.
However when receiving my luggage in was damaged and the lock cut, but NO compensation or anything offered by Air France. Very dissapointed . Infact I was told to complain with the next Air line I used to get to final destination, but they never touched it, as it was hand luggage .

Date of travel: July 2024
1  Thank Ukubona
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (36,152)
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57 - 61 of 36,152 reviews

Reviewed 4 weeks ago

The flight was average the seats were not the cleanest, and the service was good but not amazing. I loved the food but only one thing it was a Boeing plane not airbus. Overall it was a good flight.

Date of travel: August 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Laksh M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Watch out! Air France is being very strict about overweight baggage today. Today and tomorrow are great days to get a lot of extra fees with many travelers leaving Paris after the Olympics. Go by the rules. My friend flew out a few days ago and they didn’t check him even though he had too many pieces of luggage - it feels like Air France is focusing on this just for a few days.

Date of travel: August 2024
1  Thank temph0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

All the passenger had to wait for 45 Minutes because the crew nade the decision to wait for a luggage of another flight (it was not of a passenger!)
Wasting time of clients instead od demivering a suitxase the bext day.
Never again!

Date of travel: August 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank 1977jumavo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Air France

….This is our first flight with this airline company and yet having said that we had four flights in one month. Cape Town to Paris, Paris to Nuremberg, Nuremberg to Paris and Paris to Cape Town. The 747
aircraft’s that they use for international flights are very nice even the E-jets 170 & 190 that are used on domestic flights are very comfortable. We had a late night flight to Paris and were surprised that they served us a full on dinner after 00:30 and the bonus was the glass of champagne 🥂. The last time we flew international-lii was in 2019 and it seems as if things had changed back in the day they handed out a menu-card so you could have a glimpse of what you are going to be served but now it seems its just plain and simple. A chicken with rice or a vegetable pasta and all that normal-lii goes with it like a bread roll, yoghurt etc, etc. Coffee ☕️ or tea after dinner. The cabin crew was attentive and pleasant going about doing their job with vive! The movie list is not to shabby but for me the Flight ✈️ Plan is much more interesting just to know and see where and over which countries they fly to get us safely to our destination. There is FREE WiFi onboard to use for Texting but if you wanted to stream or do something else you had to purchase. On the domestic flights which is not more than one and a half hours they serve you a drink and some biscuits 🍪 or a creamy-cucumber sandwich 🥪. We were thorough-lii satisfied with what we encountered and experienced flying AIR FRANCH …,

Date of travel: October 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank VernonW143
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.