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“Ok flight”
Review of Air France


Reviewed 6 April 2018 via mobile

Day flight Paris to Havana on B777er, left almost on time. Service ok, only chicken served on board, no other choice. Lavatories were well taken care and cleaned, that was nice. Entertainment system outdated, seats were super hard and uncomfortable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank winylake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,345 - 2,349 of 22,904 reviews

Reviewed 6 April 2018

Very comfortable seating. It was a Boeing 777. Sufficient leg space. Ample overhead luggage space. Amenity kit included - a light blanket, pillow, eye mask, ear plugs, head set. Very helpful and efficient cabin crew. Catering and drinks were good.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rajiv G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

The elderly, grumpy, angry-racist cabin crews who act according to the nationality of the passenger! The necessary staff to fly must have turned the journey into hell. Never again! Disgusting-awful!.. :(((

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank BACH2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Avoid at all cost or it will cost you more then just money , they will charge you for a gram extra, its a total nightmare and unforgiving, i was charged like £200.00 for 5 kg , I was very unhappy , when I reached Paris I had a big Job to find my connecting flight to China and no one would help , they will ignore you if you speak English and I nearly missed the flight to China . awful feeling It is very stressful.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank toneme007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Flew with Air France on both legs
Going out flight serviced by city jet small plane but staff were polite
Return was on Air France plane, it had a technical issue but flight crew kept passengers informed so wasn’t too bad

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank bryan l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC