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“Just love those 777’s”
Review of Air Canada


Reviewed 6 April 2018 via mobile

Recently been picking my flights based on aircraft. The 777’s seem to be less shabby and seats are more comfortable for me. It may be that the 777’s always have the adjustable headrest which for a tall person is a must especially if you are on a red eye.
Other thing and it may be coincidence but if u think back every long flight I have taken in a airbus 321 has ended in a cold for a couple of weeks.
For those reasons alone I am going to look at aircraft type when I book a flight.
YMMV. But that’s the travelgrumps opinion.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Travelgrump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,185 - 5,189 of 18,255 reviews

Reviewed 6 April 2018

I was very happy with the servis the crew always very polite i have flown british airways ofton about ten times never a problem always good servis on one ocation we had to change flights ln toronto to air canada again servis very very good

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank edwardchappell65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Got dried up sandwich, no taste no flavor. This is premium economy.

How can a airlines serve this kind of garbage to customers. I already try to chose other international airlines over AC, even with stopover.

We need more competition in Canada.

1  Thank ronnie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Honestly. 4 flight segments all delayed. Worst service possible. Arrive at Portland airport at recommended time in advance and find checkin closed. Flights delayed. 2 females show up 90 minutes before sched departure...not in AC uniform...and leisurely check in a huge lineup of frustrated travellers

Thank metamorphis33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Usually, Air Canada business class was the redeeming feature of an otherwise lackluster experience - but I guess this is just on the transpacific routes. This flight was long enough to notice the deficiencies - older seats with less comfort, untidy isles and bathrooms. Food was not bad - good selections, but not served well - non-hot food was straight out of the fridge. Service was typically Canadian - nice, but too familiar and overall unsophisticated.

There are not many options for connections to Europe from Ottawa, so I guess we are stuck for the time being.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 152maximb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC