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“reunion stopover terrible”
Review of Air Austral


Reviewed 13 January 2018

Air Austral was good with exceptional food but flat cool drink poured from a 2 liter bottle . We had a stopover at Reunion which was terrible, Standing in hot passages with a understaffed a passport control which took an hour to let us through. Not worth it to have a stopover at Reunion.

Date of travel: December 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Erik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 33 of 996 reviews

Reviewed 13 January 2018

Very good service with friendly staff. The airplaine was clean and the food was good. This is also the only airline flying direct from Johannesburg to Reunion Island

Date of travel: December 2017
Thank 148leons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2018

The flight in question took place on February 7th 2017. In relation thereof the boarding was effected on time and upon getting into the plane the passengers were welcome by some very kind crew members. Everything as regards both the taking off and the landing went smooth. The latter was nearly imperceptible. The meals served on board were good in part as a result of a fine catering service. The seats were not very comfortable and they are too close from each other so that sometimes one has to stomach the unpleasant rubbing of the person sitting on the seat beside him, but that’s in principle a general feature concerning most of airliners as to the tourist class seats and this flaw is unfortunately more evident in long lasting flights. During all the flight we had several types of drinks at our disposal; it was just necessary to go to the relevant compartment with no need therefore to call an air hostess to the end concerned, which comes in handy really. In any case, the personnel on board were all the time very kind and helpful. The return flight to Paris was operated by the same company and the same characteristics as those mentioned above are applicable to that return flight.

Date of travel: February 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank periandro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018 via mobile

Air Austral was nice friendly company to fly with when you have small kids, they are considered kids more then Air France but there is a issue we don’t really like is the space of seating is kind small.

Date of travel: December 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank lianbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2017 via mobile

Very good service on board, clean aircraft and cold drinks. Employees were very friendly and the flight was on time.

Date of travel: December 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank fiddy404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC