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“Cheap Fare Airlines”
Review of SpiceJet


Reviewed 29 December 2017

We Travelled by this Spice Jet flight on 28th Dec @11.15 pm from Pune to Chennai.
the most ideal flight and comfortable timings... We can go round places and can catch this flight during midlight.. Good customer support and smiling faces... We find the Airlines extend affordable fare..In flight Service is good.
Aircraft was little crowded and leg in space was too short.
As this Airlines extend Cheap Fare, they are not providing any eatables Free of Cost inside the aircraft.

However MY suggestions are:

1. They should provide at least Tea or coffee "Free of Cost"
2. They should start awarding Spice Jet Miles and introduce Frequent FLiers membership and provide Free Air Miles... This will boost their image and for getting more good business..

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank WVR7933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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726 - 730 of 2,193 reviews

Reviewed 27 December 2017

The flight was delayed from its scheduled departure at 2230 hrs for over 6 hours without reason. No prior intimation by SMS or email. Delay was progressive resulting in loss of sleep through the night. It was a typical low cost airline flight otherwise in terms of service, legroom, seat space etc.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Mayur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017

I was travelling on the 14th of Oct and the flight was delayed by 1 hour and 20min. I had a connecting flight of another airline from Chennai airport hence went in to talk to Spice Jet. They told me that we can still make it however there would be no help since the flight delay is not of 1.5 hours as per their policy. The flight landed very late and I missed my next flight for no apparent fault of mine.

The officials at their Chennai terminal was very rude too. Horrible experience. I doubt their claim of being the best on time flight, may the others are all worse than them in that case.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Jabez Dhinakar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017

-While the airline does send sms for online check-in they don't do online check-ins for international flights.
-They have no provision for a handbag only fast check in at the counter.
-The staff at the check-in saw our full itinerary but didn't inform us about the need for a visa on arrival at Bangkok airport, unlike all other airlines I have traveled on.
-The seats were so cramped that the four hour flight couldn't end fast enough. My mother who is five feet four inches could not stretch her legs.
-While the flight attendants were very helpful and gave me water every time I asked for it, no one checked the supply for water bottles that could be sold.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank stutibanerjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017

Seats and leg room space is good which i like about the airline. The rest are similar with other airlines. Value for the money

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Vasanth a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC