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“Nothing special, nothing wrong”
Review of Lanmei Airlines


Reviewed 3 weeks ago

Can't fault much about this airline, booking process was simple then the flight was straightforward and on time. Used a remote stand at PNH. Nice that the ticket included checked luggage. However, for the price paid (~$100 one-way) for a 1.5 hour flight I can't say anything special either. No onboard service or even water distributed. They acquired a former Monarch A321, so the seating is exactly the same as that low-cost airline. Hope that they lower their fares to/from Vietnam to more appropriately match their service.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 61 reviews

Reviewed 4 weeks ago via mobile

Got to the airport, out of my re-mork, through the entrance and find check in desks, easy. Bag gone, boarding pass in hand head towards departure, first stop coffee, but get to gate, onto bus, out to plane, we leave on time, arrive early.
It worked for me, good luck to them, one of my better flights.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2018 via mobile

Second flight with Lanmei Airlines from Siem Reap to Phnom Penh and again an extraordinary good experience. Take off in time, very new and very clean airplane, good service, kind staff. Efficient and reliable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • Value for money
Thank Regine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2018

Tried to book a flight, site is completely broken. Not to mention, why do you have a giant QR code on your site - already there. Coding is completely messed up, absolutely no way to search and book. Can't be good for business. I'm going to a different airline.

3  Thank Jack E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2018

Our original flight on Angkor air was cancelled so we were changed to Lanmei which unlike many of the reviews posted, did take off on time. The flight was good and the seating was up to normal standards.
Our big problem is that when we checked in our two suitcases weighing 37 kilo we were advised we have a 15 kilo limit and that will be 21 US dollars extra. We have traveled extensively and cheap airlines like Ryan air and German wings etc. have these policies but then their fare is cheap.
Lanmei's fares are not cheap and they want to rip of the tourist with these luggage restrictions unlike Vietnam Air, Angkor Air and others flying out of Siem Reap.
Be warned and don't fly them unless you have to unless they come in to line with their baggage allowance.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RODERICK C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC