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“Bad Experience”
Review of GoAir


Reviewed 24 October 2024

We had booked on GoAir …However it got cancelled …Our booking reference U6FL4S….Flight Number G8382…Yet refund has not been initiated to us ….It has passed almost 1 and half year

Date of travel: November 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Adventure46569405736
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (1,666)
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1 - 5 of 1,666 reviews

Reviewed 7 June 2024

I am extremely disappointed with my recent experience with GO AIR on flight G8537, PNR no. B7Q6Q2, on 11 February 2021. Upon arrival, I discovered that my baggage was severely damaged, and my suitcase, worth 9000/- Rs., was broken. The staff on-site were helpful and made a Damaged Baggage Report, assuring me that I would receive compensation from the airline.

However, despite their promises, I have not received any follow-up or action regarding my compensation to date. It has been several months, and my attempts to contact customer service have been ignored. This lack of responsiveness and accountability is unacceptable.

I expected better service from GO AIR, and this experience has left me frustrated and inconvenienced. I hope the airline addresses this issue promptly and improves their customer service to prevent such problems in the future.

Date of travel: February 2024
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Thank Traveler43540331240
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 April 2024

I have been waiting for my refund since 1.5 years almost and there is no revert at all from go air service. Please its our hard earned money and refund me my cancellation of tickets.worst service

Date of travel: March 2024
Thank Curious53442970236
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2023

I had a very bad experience with go first. Their service is the worst service you could get in a airlines. They lagged my time to boarding , then they canceled my entrance to flight . And made me look like i had the fault of not reaching in time . Their way of service afterwards was not acceptable at all. I was stuck in the airport for a long time cause I didn’t had the money to buy another ticket. They have no humanity.
Would never recommend this airlines to anyone.

Date of travel: November 2022
    • Value for money
    • Check-in and boarding
Thank Cruiser33633179858
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2023

Just to confirm, i haven't made any trip on Goair flight because i have cancelled the trip 2 months before only but if you see till date there is no refund initiated from the Airline itself. This is very unprofessional and disgusting behaviour of this airline who always repeats the same line that refund will gets initiated only after they receive the NCLT form from the Easemytrip team, but to remind the Airline once again, those formalities were already been done and completed from vendor side. This is why I don't like Goair Airline due to worst customer service and support.

Date of travel: June 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Trip25031269019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.