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“Terrible Go first flight experience”
Review of GoAir


Reviewed 12 March 2023

I attempted a web check-in 48 hours before the flight, and it was successful. Six hours before departure, I received a notification that we would mail your boarding pass 6 hours prior to your flight ; however, we did not receive any boarding passes and received a letter four hours before departure stating that our web check-in was unsuccessful. Fortunately, I was able to obtain the e-ticket barcode and enter the airport go first desk thanks to the itinerary download option available on the website where I checked in online. after that, the desk staff assisted. Additionally, there was no clear announcement at the time of boarding, and when I went to check the display board, it was already a final call. Additionally, both the takeoff and landing were extremely frightening. It didn't go very well. The only positive aspect was the coffee I ordered on board. And when we got to the baggage belt, it took us almost one and half an hour (1.5 hr) to check our bags because the belt stopped in the middle and only rotated similar bags for almost 15 minutes. When I went to the baggage desk, they were not even remotely helpful. As a result, traveling with go first was a terrible experience overall. I would never again want to travel with go first.

Date of travel: March 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank vaibhavijog9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (1,666)
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46 - 50 of 1,666 reviews

Reviewed 9 March 2023

One of the worst and untrustworthy flight. They will always keep cancelling the flight and put us in trouble at the last moment. I had experienced this twice in 2 bookings.. Completely lost hope with their service. They hardly fly 1-2 flights in a month.. So never ever book in this flight..

Date of travel: March 2023
Thank Qwertyjjshs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2023

Worst airline ever I have travelled. They never travel on time . Almost everytime the flight has been delayed by minimum 2 hours. Even they do not have a bus to transport passengers from terminal to airplane. Passengers literally were asked to walk on the aerodrome and search for the Go air flight. Overall a terrible experience to travel with Go air. Not at all recommended.

Date of travel: March 2023
Thank dhairyashilkanse
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2023

They have a habit of changing/cancelling flights just before it's due. Please do not book on this airlines I repeat, please do not book this airline.

Date of travel: March 2023
Thank 529pratikm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2023

Life Lesson: Never book GoFirst(GoNever) Airlines.
Another terrible experience with GoAir. They cancelled my flight G8-73 that I booked months in advance without any explanation or warning. My only choice was to pay double the money with another airline or take their rescheduled flight after 40 hours with 12 hours layover.
Naturally I also lost two days of hotel bookings for my destination. All they said was sorry we can’t help you. This is unacceptable and unprofessional. They should have notified me earlier about the cancellation and offered me more options for rebooking or compensation. They should also apologize sincerely for the inconvenience and compensate for the Hotel bookings I lost. I do not recommend GoFirst airline to anyone.

Date of travel: March 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Sachinwanderer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.