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“I have never experienced an airline this poor”
Review of GoAir


Reviewed 20 January 2023

I have never experienced the sheer lack of empathy, courteousness, or ignorance from an organization's representatives that I did with GoFirst. I strongly advise against anybody being drawn in by GoFirst's budget airfares and recommend looking to other airlines like IndiGo. I was denied boarding with no appropriate explanation leaving me out of pocket and creating a poor start to my India experience. Fortunately for me the IndiGo ticketing agents nearby were very understanding and booked me on one of their flights immediately at a very good price. The rest of my trip was highlighted by some of the most warm and welcoming people I've ever met. It's a shame GoFirst can't exemplify this same hospitality to its customers.

Date of travel: November 2022
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Connor F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (1,666)
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62 - 66 of 1,666 reviews

Reviewed 17 January 2023

I have been travelled Mumbai to b'lore on 15th jan 23.flight was delayed 25 minutes. Reason was operational service. Again travelling on 17 Jan'23 from b'lore to mumbai, waiting at b'lore airport, massage recd 1 hour delayed. Not good experience.

Date of travel: January 2023
Thank Sunshine765525
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 January 2023

Worst service , worst service, worst service,worst flight, worst flight, worst customer service………….

Date of travel: January 2023
Thank Shibuenathu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 January 2023

flight delayed for 8 hours, no manager available to talk, no any arrangements for passengers, staff are bastard and not give proper answer. never flu with go first and go air airlines. bakwas airlines, poor management, ek dum ghatiya airlines

Date of travel: January 2023
1  Thank mohitvvqgggakksnbbd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2023

Worst airline with pathetic and very rude staff. These people are jerk. Unable to manage flights, always keep postponing. Staff is very rude, shameless and aerogand. Even after delaying flight multiple time no regrets and no refreshments arenage for passengers. Least bother to inform passengers that flight ia delayed. Do NOT TRAVEL BY THIS AIRLINE EVER. WORST WORST WORST AIRLINE.

Date of travel: January 2023
Thank AartiGaikwad24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.