I have never experienced the sheer lack of empathy, courteousness, or ignorance from an organization's representatives that I did with GoFirst. I strongly advise against anybody being drawn in by GoFirst's budget airfares and recommend looking to other airlines like IndiGo. I was denied boarding with no appropriate explanation leaving me out of pocket and creating a poor start to my India experience. Fortunately for me the IndiGo ticketing agents nearby were very understanding and booked me on one of their flights immediately at a very good price. The rest of my trip was highlighted by some of the most warm and welcoming people I've ever met. It's a shame GoFirst can't exemplify this same hospitality to its customers.