Never ever use this airline to or from Dominica ,or anywhere else up or down Islands for that matter. Ask your travel compnay or your accomodation for alternative ways to get to Island , it can be fun and certainly less hasstle than LIAT .Its truly appalling and very poor service if your coming down Islands use the ferry service from Guadeloupe to Dominica and the Saints, which is a fast ferry and runs regular on time services , if coming up Islands use ferry from St Lucia or Martinique , same company and very reliable . LIAT has a very very poor reputation and having a monopoly does not give a sh..t for customer care . leave them well alone. Hopefully someone will challenge their monopoly asap .They have recently changed theeir entire fleet but have not trained all their staff yet !!! potential problems ahead ?