We are going to Sorrento with omega Travel staying at Hotel Jaccarino Sant' Agata Sui Due Golfi as anyone used this company and what did you think of it and the hotel.Thanks in advance.Edited: 02 September 2015, 21:13
Omega Travel (Omega) is most likely the worst major-scale travel agency on this planet. Avoid at all cost!!
We are looking at Omega travel for a small cruise. Great descriptions , marvellous availability BUT who are they and are they any good
We went on the emmerdale experience tour. When we booked we asked if we could take a mobility scooter as my husband has mobility issues. They said they would do their best. On the day of travel we had plenty of room for the scooter and the driver could not have been more helpful. When we got to the hotel, we were the last ones to get our room keys which were for an upstairs room but the hotel did not have a lift. Apparently mobility issues are not passed on to the hotel. We ended up having to sleep in a single room with a small double bed pushed against the wall, very claustrophobic. When we complained to Omega travel they said it wasn't a their policy to pass things on and as the single room was the same price as the double, they could only say sorry..