We were booked on a tour of the valley for the 4th of August. Does anyone know who I ring to get a refund? I have emailed but received no reply.
We were able to speak to someone regarding our refund for both the lodge and the tram tour. I believe my husband called this number: 1-888-413-8869.
It takes a couple of weeks for the credit to go through. Good luck!
The refunds may be automatic (and take about 10 days to post). So, you can check your bank account to see if it's been refunded.
Thanks all for your advice. I received a reply to my email and my refund cleared my bank on the same day .