Very disappointing. The room was nice, but the owner was extremely rude. I would not recommend anyone stay here. First, we reserved a room for four adults and a dog. When we arrived to the room there were only three towels, no big deal. I tried to use the phone to order more towels, but it did not work. So, we went to the office and told the owner who was working the desk that the phone did not work and that we needed more towels.The owner asked many questions in a very rude and accusatory manner. He acted as though we were asking for a prized possesion. He also rudely insisted the phone worked. He asked what room we were staying in, we told him. He then accused us of not telling him we had four adults and a dog. After this rude accusation and a few minutes of arguing he doubled checked his paperwork and realized he was mistaken. Finally, we got our towels! After returning to the room we double checked the phone, it did not work. Considering the ordeal the owner made of providing the correct ammount of towels and insisting the phone worked, we decided it was best to tell him again, as not to be wrongfully charged. After telling him again he simply responded "oh" in the same rude fashion, not caring at all. If this were simply an employee of the motel it could easily be forgiven, however, this was the owner! We were very very dissapointed at how we were treated. Being frequent travelers, we have never had such a hard time getting towels and definetly never been treated so rudely. Don't let a rude and inconsiderate owner ruin your stay. With so many other options of places to stay in Omaha, we would definetly not recommend staying here.