Car Rental Companies have been know to rent previously damaged vehicles, then claim the next renter caused the damage and charge for excessive repairs. Proving innocence after you've already accepted the car is difficult. In my case with Executive Car Rental TPA, the damage consisted of a two inch scratch on the front bumper lower lip that was only visible by lowering oneself to the bumper level, impossible for seniors to see. The Florida Better Business Bureau of West Florida states that Executive Car Rental at the Tampa Airport has numerous complaints and "has a pattern of complaints concerning consumers not receiving the refund of their $250 security deposits from the business." They are also under investigation by the Florida Attorney General. In my case, Executive Car Rental TPA placed an additional $500 unauthorized charge on my VISA card for damages that I dispute. They have ignored my request for an investigation and information on when the car was last inspected, if the car had been driven after that inspection and information on where the car was parked subject to other traffic that could have caused the scratch.