My daughter & her husband are on vacation, they ate the hotel
breakfast buffet. she charged it to her room account and left a tip on the charge slip. She checked the account a day later and found the hotel added a charge to INCREASE the tip to 18% they say is minimum gratuity. IS THIS legal?? if you get good service you tip accordingly, but, if the service is poor, the tip should reflect that?
If you pay cash, could they hold you till you tip their minimum?