Yesterday I dropped my phone and broke it (like the clumsy idiot that I am). I asked Boss if there were any phone repair stores in Khao Lak. He recommended Central Festival in Phuket.
The driver drove me to Central Festival (which was along the way to Khao Lak), where he waited for me to go to a mobile store. The mall wasn't open so we continued to Khao Lak. The journey was long at around 2 hours. Along the way to my hotel in Khao Lak, the driver stopped at another store. (They couldn't fix my phone.)
CTHT didn't need to help me get my phone fixed, but they did. They went out of their way. How nice and considerate of them.
Asides from their helpfulness, the car was clean and comfortable. They are timely with e-mail responses and trips. Their fare are "cheaper than hotel taxis".