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Anyone had a Similar Visa Problem

Scotland
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417 posts
89 reviews
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Anyone had a Similar Visa Problem

A friend completed her application online and sent it to Edinburgh. She kept track of its progress and it was received and sent to the Consulate. She then got a message on her answering machine telling her she had not provided a return address, and it stated on the website that it was awaiting collection by courier. She called them to advise them of the address to send it to, but did not receive it.

She checked online this week and could find no trace of her application, and neither could VFS when she called them. She knows it was delivered to them as Royal Mail confirmed this. How could they not have an address when you have to enter it on the form 3 times? She is awaiting a call, but is not confident, and is preparing to apply for a new passport.

London, United...
Destination Expert
for Goa
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5,880 posts
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1. Re: Anyone had a Similar Visa Problem

Hi, Was it a return address she didnt supply, I would think more likely the return envelope? They will not send it if there is no return envelope supplied or payment not made for them to provide it. Its very strange how its disappeared off their tracking, this doesnt sound good at all.

Scotland
Level Contributor
417 posts
89 reviews
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2. Re: Anyone had a Similar Visa Problem

She paid the extra fee to have them provide the returnenvelope. It is all really odd, but the good news is that the passport appeared out of the blue yesterday. This was posted to them on 22nd October so all in all not a very good service. I just cannot understand why when she had put her address on the form three times, they could not send it to that address. She is now looking forward to her first trip to Goa.

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Goa
Goa
India
3. Re: Anyone had a Similar Visa Problem

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4. Re: Anyone had a Similar Visa Problem

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Scotland
Level Contributor
417 posts
89 reviews
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5. Re: Anyone had a Similar Visa Problem

In Scotland you post it to Edinburgh, she did this and the Post Office did deliver it. Main thing is she has it now. It is just strnge how it vanished off the website.

6. Re: Anyone had a Similar Visa Problem

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Removed on: 17 May 2010, 09:48