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Ever used site Dobovo for booking accommodation?

London, United...
Level Contributor
16 posts
17 reviews
Ever used site Dobovo for booking accommodation?

I have made reservation with this company and they are now asking for copy of my passport and credit card.

Is this normal?

16 replies to this topic
Kyiv, Kyyivs'ka...
Level Contributor
445 posts
6 reviews
1. Re: Ever used site Dobovo for booking accommodation?

It's not a company, rather a platform like Airbnb. So different hosts will have different policies. I would never send them copies of my passport and credit cards.

Corringham, United...
Level Contributor
7,735 posts
127 reviews
2. Re: Ever used site Dobovo for booking accommodation?

Olgie

Our friend used them and was quite happy.

We used booking.com for our stays in Ukraine

Salhouse, United...
Level Contributor
174 posts
138 reviews
3. Re: Ever used site Dobovo for booking accommodation?

No problems with Dobovo booking.com or Airbnb used all in Kyiv and all over Europe

Edited: 06 June 2018, 23:14
London, United...
Level Contributor
16 posts
17 reviews
4. Re: Ever used site Dobovo for booking accommodation?

Thank you

London, United...
Level Contributor
16 posts
17 reviews
5. Re: Ever used site Dobovo for booking accommodation?

Thank you,, should be ok

Kyiv
Destination Expert
for Kiev, Kharkiv, Donetsk, Ukraine, Lutsk, Chernivtsi
Level Contributor
22,534 posts
342 reviews
6. Re: Ever used site Dobovo for booking accommodation?

TT, Bobby,

but did they really ask you/your friend to send copies of your/their passports and credit cards?

Like Olgie and Johannes, I would, too, feel greatly uncomfortable doing this, especially via unsecured channel like e-mail.

Edited: 07 June 2018, 00:28
London, United...
Level Contributor
16 posts
17 reviews
7. Re: Ever used site Dobovo for booking accommodation?

Thank you Cora

Kyiv
Destination Expert
for Kiev, Kharkiv, Donetsk, Ukraine, Lutsk, Chernivtsi
Level Contributor
22,534 posts
342 reviews
8. Re: Ever used site Dobovo for booking accommodation?

Hi Olgie,

Please, note that I didn't use them myself recently, so can't tell if this is their "new normal". Just browsed their web-site and only saw a pre-payment requirement, which can be done through the tools connected with their web-site, but that does not mean sending any credit cards' copies. And nowhere in the support they mention any ID's let alone CC copies are needed to be posted.

At what stage did this requirement pop up?

Such requests always alert me, when I plan my own travels and I always try to negotiate possible alternatives to avoid challenging my personal data.

Edited: 07 June 2018, 00:44
Corringham, United...
Level Contributor
7,735 posts
127 reviews
9. Re: Ever used site Dobovo for booking accommodation?

As mentioned our friend used them and at no time did they ask for passport details.

I seem to recall they had to pay a deposit by cc.

Edited: 07 June 2018, 01:14
Corringham, United...
Level Contributor
7,735 posts
127 reviews
10. Re: Ever used site Dobovo for booking accommodation?

Too late to edit.

Deposit was paid but I am not sure whether it was by CC

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