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Anyone used Audley Travel?

Shepshed, United...
Level Contributor
29 posts
Anyone used Audley Travel?
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Hi everyone,

Planning on a trip to the Galapagos and South America for March 2018, a big birthday treat...

Has anyone used this travel agent before (I'm in the UK)?

So many options as to what to do, when and how, but all very exciting. Files section is useful but I get more from reading actual experiences from travellers. Any UK based people out there who have travelled to the islands recently - if you could give travel agent recommendations then that would really help.

TIA

11. Re: Anyone used Audley Travel?

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Tucson, Arizona
Destination Expert
for Quito, Ecuador
Level Contributor
15,278 posts
126 reviews
135 helpful votes
12. Re: Anyone used Audley Travel?
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You have posted your recommendation in the Galapagos Islands (Ecuador) forum. Hamaz would not likely be driving in the Galapagos Islands. Your post would be more useful in the Morocco forum.

Edited: 5 years ago
Fort Lauderdale...
Level Contributor
1 post
13 reviews
33 helpful votes
13. Re: Anyone used Audley Travel?
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Hi Tracy,

I contacted Audley Travel to plan a holiday with my husband to South Africa in December. I’m curious if you used their services and if so, I’d like to read what your thoughts are about your expectations with them. Any suggestions would be a great help! Thank you!

14. Re: Anyone used Audley Travel?

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Glenwood, Arkansas
Level Contributor
1 post
2 reviews
15. Re: Anyone used Audley Travel?
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We recently used Audley for trip to Morocco and were extremely satisfied. We had an excellent agent assisting us, Maria, and we thought the price quoted for what we received was reasonable. However, when we returned and started looking at a trip to Antiartica, the response was very slow and so we looked elsewhere. We went to Galapagos few years back but cannot remember agency, so best bet is to get second or third quote, and make sure you have everything down you want to see/do.

Matlock, United...
Level Contributor
6 posts
44 reviews
27 helpful votes
16. Re: Anyone used Audley Travel?
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We have just come back from Canada using Audley travel we were not impressed lots of mistakes ,the last mistake was and I quote after last minute shopping make your way to Vancouver airport for your flight home there was one big problem with that statement we were in Toronto Vancouver airport was 2,090 miles away.Another very annoying mistake was Drop your car off at Calgary the problem was there was 2 addresses in the itinery and there was another address on the voucher so which address should we go to ? .We did meet other couples who had booked with Audley at the Calgrey stampede and one lady said she thought most of their itinery is copy and pasted ,having to keep on e mailing to get the right information is very annoying there were other problems before we went to many to list here but I am in the process of making a list .The service we received was below par and caused us a lot of worry which is the last thing you need on a holiday .It is up to you if you go with them but that is how our tailor-made went

Matlock, United...
Level Contributor
6 posts
44 reviews
27 helpful votes
17. Re: Anyone used Audley Travel?
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See Cathy69 reply before you book with them

Berkhamsted, United...
Level Contributor
2,018 posts
186 reviews
156 helpful votes
18. Re: Anyone used Audley Travel?
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Got a quote for them recently for 2019 trip to Ecuador, inc. Galapagos. They work with a limited number of suppliers, so couldn't supply certain accommodation that I specified. Their pricing for Galapagos cruises seemed well above what was quoted directly on each boat's website. Quoting took forever as they were always waiting for a middle man to come back to them.

Their final quote for similar (not identical) quality accommodation came in one-third higher than the Quito based agent I've now used.

Los Angeles...
Level Contributor
1 post
7 reviews
4 helpful votes
19. Re: Anyone used Audley Travel?
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We just returned from a highly memorable and enlightening trip to Peru.

We utilized the services of AUDLEY TRAVEL and from the beginning of planning with our Latin Specialist, Harry Stone, through the execution of our planned adventure - every aspect exceeded our expectations. The recommended hotels and daily activities were truly outstanding in every possible way.

My spouse is a fluent Spanish speaker but even with language skills - there is the usual chaos of a foreign airport which quickly melted away since we were personally met at the airport and then the private car service to our hotel(s) was fantastic. No difficulties what so ever. All of our drivers while in Peru were calm and highly professional - adding to our sense of safety.

Our guides were true subject experts and their enthusiasm was contagious. All questions were expertly answered and encouraged. Besides, by day's end - we had made real friendships.

We were treated like welcomed diplomats at every turn organized by AUDLEY and their Peruvian partners. I felt that we got to experience Peru in a manner that very few people get to encounter.

Without local experts, navigating to Machu Picchu could be taxing and very time consuming endeavor, This was hardly the case with Audley's guide, Max. Max was a true subject expert. He brought the Inca's to life and helped us experience Machu Picchu in a very unique and deeply respectful way. I salute this man, Max.

The day we were returning back to the States - I got to airport security line and realized that in my rush to be on time in the lobby - I left my cell phone in our last hotel room. I'll make a long story short and inform you that when we landed back in the States, our Audley Specialist, Harry Stone, had texted my wife stating that he had worked with his Peruvian counterparts and that my cell phone would be back to me in two days time. THAT IS SERVICE!

As such, we certainly will utilize Audley for our foreign travels and I highly recommend Audley for an outstanding travel experience.

Maidstone, United...
Level Contributor
1,687 posts
92 reviews
102 helpful votes
20. Re: Anyone used Audley Travel?
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Travel has been my passion for nearly 30 years, it is what I spend all of my money on! I have also previously worked in the travel industry for 6 years as an independent specialist and consequently, I am familiar with many companies and brands.

Audley Travel are one of the best but also one of the most expensive, hence I would not personally recommend them. They are a luxury brand that sell world-wide holidays whereas you are better off utilising a company more specialist to the destination; for instance for South America I would look at 'Journey Latin America'.