We just returned from a 10 day safari with this company and we HIGHLY recommend it. We did a private safari for 4 people and toured Arusha National Park, Lake Manayara, Serengeti, Crater Highlands, and Ngorongoro Crater. We alternated game drives with visting local tribes and a hot air balloon ride. Donna Duggan helped us plan it. (My daughter had specific places she wanted to go.) I don't think the woman ever sleeps--despite the 8 hour time difference, when we sent her a question, we had an answer within hours. All the accomodations were great--even in a tent camp, we had flush toilets and hot water shower. I'm sure all her guides are great, but our guide, David Jackson, was superb. He made sure we saw the "big 5" plus scores of other animals. He amazed us how he could drive and still spot animals way out in the bush. This company is relatively new (2005, I think) but check them out. Donna bends over backwards to tailor a safari just for you!