The Fireplace Grill is awful! First, You are greeted by the smell of cigarette smoke as soon as you walk in the place. I was told that the wait would be 30 minutes. I asked was there anywhere that our party of 7 could sit while we waited and was directed to the bar area where they were smoking. It wouldn't have been so bad if we DIDN'T HAVE CHILDREN WITH US! We opted to stand until they could at least get us an empty table. 30 minute wait turned into an hour and a half! No apologies offered! They sat us at the only table that didn't have overhead lighting (they said that the lights were broken) and we were told on multiple occassions that there was nothing that they could do about it. I even asked for a candle or two so that we could at least see the menu and our food. Again, nothing. We ordered our food and I ordered a salad and wanted ranch dressing. I was told that they were out of ranch. A couple of us ordered steak and was told that they were out of steak sauce. Oh and when we took our steaks home we found out (in the light) that the steaks were very pink when we ordered them well! Mind you, we could not see them in the restaurant because it was so dark!
After all of this, I asked for a discount off of our bill and in turn we were brought slices of old chocolate cake. 2 of the people in my party were allergic to chocolate!
This place is horrible! Poor service and the manager didn't have the decency to come over and apologize for the poor service that we were receiving. I support new businesses but this place is the pits and will not be around for long.