Problem with Tripair

I have never flight yet. I want to order a flight from Ljubljana to Vilnius (stop at Warsawa). I found the cheapest flight in Tripair via Skyscanner. I ordered it and it says that they have a issuse problem. I must wait within 10 minutes to send me a ticket via email and sms. After 10 minutes and this nothing happen. They didn’t take my payement and they didn’t send me a ticket. I was immendiately looking a review and many people says that Tripair is s**t and scam. I’m shooking to lost the payement. Can I order a flight another website or what do I do this? I need your advice. Reply me if you know how to do!