Has anyone had any experience of booking through bookcyprus.com before? We have booked a couple of hotels with them and although we hadnt heard of them their website says they are part of TUI so assumed everything would be ok.
We are now trying to find out our options re our hotel bookings due to the BA Strikes and havent had much luck in getting a response from BookCyprus.com. My husband rung their '24/7' UK phoneline number from there website that was pictured with a pleasant call centre lady but after calling a number of times, was unsuccessful. Eventually when he got through it sounded like the lady was outside on a mobile and when asked re our booking was told she didnt have access to a computer at the time so couldnt check anything and that he should email and it will be dealt with that night?! As you can imagine this is a little worrying as we have paid £450 to this company and assumed ringing them would be like any other travel company.
My husband emailed through there website yesterday and as yet has not had a response. Again the 0870 number on there website just rings (a foreign sounding ring) then cuts off. No being held in a queue or anything.
Just wanted to know if anyone has succesfully booked with them?