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Car crash... hire car

Bedford, United...
Level Contributor
16 posts
7 reviews
Car crash... hire car

Hi Guys,

Not a good day today- we have a hire car from Avis that we collected from Rome Tuesday, we have a villa in Sarteano and have driven a fair bit around Italy so far incl Rome/ Florence etc

We were warned prior that the said ‘driving standards’ do not match that of the UK but saying we have had a few close calls would be an understatement.

Today our fears came to life on a country windy lane in the hills near Pienza we travelled round a bend to a car just stopped in the road nothing around it, this resulted in us colliding into the rear of the stopped vehicle at around 30mph. I’m not doubting this is our fault btw. Some minor whiplash injuries to our party along with about 3k worth of damage to our 1 week old Mercedes Hire car that has 125km on the clock. Gutting aye!

We took the all singing and dancing insurance out with Avis- just wanted to know what they are likely to say/ anyone else had any exp with accidents? we rang them and they noted it but thinking we are going to have to leave super early now on departure as this could be a painful experience handing it back.

New bumper, bonnet, drivers wing and headlight is what looks like needs doing

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5 replies to this topic
San Diego...
Level Contributor
3,509 posts
5 reviews
1. Re: Car crash... hire car

Avis is going to send a nasty letter to your mother. Not really, that is why there is insurance. It is just part of the business.

Level Contributor
3,901 posts
105 reviews
2. Re: Car crash... hire car

If you definitely have full coverage for all these repairs, you are lucky and should be able to just turn the car in. They will not take away your driving privileges

People without full insurance or even with 3rd party insurance are at a disadvantage since Avis will decide on who repairs the car, what is done and the cost.

It might be there is some hidden damage or damage to other components that could take the cost well above your estimate

Did you have to make a police report?

Destination Expert
for Naples
Level Contributor
18,003 posts
43 reviews
3. Re: Car crash... hire car

I would try to return the car immediately and get another one, why drive around in an unsafe car? A missing headlight could lead to a ticket that will not be Avis's fault.

New York City, New...
Level Contributor
45,297 posts
4. Re: Car crash... hire car

Going around a bend at 30 mph can lead to something unfortunate like this.

Glad everyone is okay

When are you leaving - I agree about not driving around with it in that condition. Can you get to an Avis fairly close to wherever you are now?

Level Contributor
3,901 posts
105 reviews
5. Re: Car crash... hire car

OP has two threads going about about this accident.

I too am puzzled at Avis apparent lack of interest in the condition of the car.

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