We booked a 7 day Aer Lingus vacation with rental car included from Dan Dooley.
THE GOOD: Inflight entertainment system & fast check-in at airport
THE BAD: HORRIBLE customer service both before and during our trip. After we booked our trip, they did not respond to multiple emails, waited on hold for 20-40 minutes each time that we called, reps were rude & gave us inaccurate information repeatedly. The "upgraded" b&b's that you can choose from are not the best ones available. We booked 2 cars with GPS & no GPS was available when we arrived. The rental car company, Dan Dooley, that Aer Lingus uses, were incredibly rude both in email & in person. We did not encounter 1 rep that was nice in any way. They are unapologetic and unhelpful about not giving you what you reserved & paid for, and the wait in line for the car is hours!