You can call them:
Blvd. Ixtapa Lote 5A
Ph: ++52 (755) 555-0550
Fax: ++52 (755) 553-1481
Toll free from Mexico: 01 (800) 713-2185
Or go to their website:
And click the Contact envelope at the top right side of the page.
-:- Message from TripAdvisor staff -:-
This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html
We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.