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ETA Approved but "No Match" when using the check tool.

10 posts
ETA Approved but "No Match" when using the check tool.

I have trawled through the posts and see that other people have had this same problem. I applied for our ETA's in July and they were approved immediately. We are flying on Saturday and I am just printing off all paperwork etc. and thought I would just use the check tool as advised in the approval email, however each time it just comes up with the message "no match". I know I can fill in an enquiry form on their website however doubt I would get a reply in time. I know that they are supposed to be attached to your passport, is there need for concern do you think, or is there anyway of double checking all is okay? Many thanks in advance.

3 replies to this topic
Vancouver, Canada
Destination Expert
for Vancouver
Level Contributor
68,124 posts
66 reviews
1. Re: ETA Approved but "No Match" when using the check tool.

I believe that when the eTAs are electronically attached to your passports, the application is complete. There is no need to keep the check status open, so they close the file.

Edited: 06 August 2018, 14:09
10 posts
2. Re: ETA Approved but "No Match" when using the check tool.

Thank you so much for replying, I was having a bit of a panic attack then!! I was debating whether to reapply but didnt want to complicate matters even more! Thanks again, really appreciate it, will try and chill now!

1 post
3. Re: ETA Approved but "No Match" when using the check tool.

We have the same issue, leaving this night, how did it turn out for you?

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